Please Note: Our Day Spa gets booked at least two weeks in advance Monday - Thursday and three to five weeks in advance for Friday, Saturday, and Sunday. Therefore, if this appointment request falls within this time period, please contact our Guest Services at (925) 606-8855. Our staff will be able to assist you personally to find an appointment that will work for you.


If you have a SPA Group - Ladies averaging 3 and more please send an email to info@purpleorchid.com with the Following information so we can Plan & make this a Memorable Occasion for you & your Friends /Family.

1. Names & preferred Treatments (they would like) of your Party & the
2. Requested Day of the SPA Treatments
3. Spa Lunch or Catered Lunch:

4. Treatment Desires: Massages and Facials or the Works= Massage, Facial, Body Wraps:

5. Celebration Type: SPA Day for Family, Bridal Shower, B Day etc

6. Any Extras you would like: Flowers, Champagne, Wine, Magazines and Games:

7. Estimated Budget Total or Budget Per Person:

A 50% Non Refundable deposit is required for all Group reservations over 3 members to hold your slot.






Please allow a minimum of 2 weeks advance Notice & we will make all attempts to comply with your Request & Notify you of the SPA Staff availability.
Your Friendly SPA Staff Purple Orchid SPA (925) 606 8833



If you are booking this as a Surprise Package please let us know the Telephone number & times we can contact you back to confirm Bookings !

Arrival

Please arrive at least 30 mins prior to your appointment time. We also require that you complete a Client Consultation form before your treatment begins and inform the therapist of any known health concerns.

Purple Orchid Gift Certificates

Our beautifully embossed Gold Boxes with signature purple ribbon are well liked as ideal Christmas or appreciation Gifts by our Clients. They can be redeemed as Dollar value applied to Room or SPA Treatments.

Gift Certificates are available at the Inn or can be mailed in our Signature Boxes for a small postage fee. Please note mail time is not guaranteed.

The Gift Certificates never expire. They are Non refundable but are transferable for a $15/- processing fee. The Purple Orchid Inn, Resort and SPA is not liable for Gift Certificates lost. Gift Certificates will be honored at the Guest Receptions all through the year at Current Spa and Lodging rates.


Cancellation Policy

We ask that you supply a Valid Credit Card number to guarantee all appointments and reservations. The Purple Orchid Inn will take a 50% Non Refundable deposit for all Treatments/Packages booked over $300 in Value. This Deposit can be applied to future dates if you are unable to keep the orginal booking date or times.

We have a 3 Day Cancellation Policy for any and all Treatments (No exceptions).

For Group SPA's (3 People & over) & Treatments over $300 we take a Non Refundable Deposit that can be applied for a future date if you choose to cancel the appointments after the Deposit is made.

If you have any questions please contact the Guest Services at the Front Desk - 925 606 8855 between 8:30am and 8:00 pm daily.
Gratuities

Gratuities normally range from 15 - 20%